介入:会话分析应用研究的新视角

Intervention as a New Approach to Applied Conversation Analysis

  • 摘要: 介入指利用会话分析的研究成果来解决交际过程中出现的实际问题,并使之产生某种积极变化的会话分析应用研究。本文在讨论介入型应用研究的特征、方法和步骤的基础上,考察了介入在初级医疗服务、言语治疗、政府就业服务访谈、电话救援以及科技领域的个案研究,指出会话分析作为一种实证性研究方法,不仅具有独特的学术意义,而且具有积极的社会实用价值。

     

    Abstract: Intervention as a new research perspective in applied Conversation Analysis (CA) refers to the study where CA can be applied to a practical problem as it plays out in interaction, with the intention of bringing about some sort of positive changes.Based on the characteristics, methods and procedures of intervention, this paper explores case studies of intervention in such sectors as primary-care visits, speech therapy, jobseeker interviews, telephone helplines and new technologies.Therefore, CA, as an empirical research methodology, is imbued with positive practical significance as well as distinctive academic value in the studies of verbal interactions.

     

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